Platform Status

All Systems Operational

Last updated: June 14, 2026, 11:47 UTC

All services running normally

Core Services

Forecast Engine NWP ingestion, ensemble weighting, asset-level disaggregation

Operational

ML Bias Correction Pipeline Site-calibrated model inference, weight updates, model registry

Operational

Data Ingestion API SCADA actuals ingestion, historian writes, telemetry processing

Operational

Forecast Delivery API REST API, webhook push, CSV SFTP delivery, API key auth

Operational

Customer Dashboard Web-based forecast viewer, accuracy report portal, account management

Operational

Integration Connectors Pi System, OATI, Modbus/DNP3, PROMOD/PLEXOS/Aurora export

Operational

90-Day Uptime

Forecast Engine

99.8%

Delivery API

99.9%

Data Ingestion

99.7%

Dashboard

99.9%

Recent Incidents

May 22, 2026

NWP ingestion delay — GFS model run latency

GFS 12Z run experienced a 47-minute delivery delay from NCEP. Forecast outputs were delayed by one model cycle for affected customers. All forecasts resumed on schedule with the 18Z run. No data loss.

Resolved • 47 min impact

April 3, 2026

Pi System connector — authentication timeout on 2 customer instances

A certificate rotation on two customer Pi servers caused authentication failures on the write connector. Affected customers received forecast via REST API fallback. Pi connector restored after certificate update confirmation.

Resolved • 2h 14min impact (2 customers)

No incidents in the last 30 days. For support, email [email protected].